ARCINFOTECH
Automate. Amplify. Accelerate.
Web engineering, managed hosting, and IT support — one monthly retainer.
One retainer covers the whole stack
Most shops do one or the other — a web agency billed hourly for every change, or an IT provider on a per-seat contract. We're the same invoice for both, with a clear set of included changes on every tier.
Web Engineering
Custom-built sites and apps, hand-engineered — not a page builder. Accessibility-conscious by default, with weekly staged builds instead of a single reveal at the end.
Managed Hosting & Infra
Hosting, SSL, DNS, and backups kept current on our watch. Uptime monitored around the clock, not checked when you complain.
Security & Monitoring
Patching, endpoint protection, and uptime alerts baked into every tier — not an upsell after something breaks.
Cloud & Systems Admin
Email, workspace, and access management kept tidy — offboarding handled same-day, not whenever someone remembers.
Helpdesk & IT Support
Real ticketed support with tier-based SLAs — a person answers, not an auto-reply that disappears into a queue.
Email Automation & AI Chatbot
Automated follow-up sequences plus a site-trained AI chatbot that qualifies leads around the clock — not a contact form that goes quiet after submit.
Built To Stay, Not Just Ship.
Most agencies ship once and disappear. We build, deploy, and stay — every plan includes ongoing engineering, security patching, and support on a fixed monthly rate.
Five years in hospitality and three years in retail, with a game programming background underneath it — before building ARCINFOTECH. The retainer model exists because I got tired of watching small businesses get milked by agencies that disappear after launch.
A real dashboard. Not another inbox.
Every client gets a portal — hours remaining this month, live status on active requests, and a place to submit new ones directly. No digging through email threads to figure out where things stand.
- ✓ Real-time hours-used tracker
- ✓ Live status on every request
- ✓ Direct request submission, no email required
- ✓ Website analytics — traffic, sources & visitor trends, tracked automatically
Built for businesses like yours
One invoice, or three headaches
| Services | ARCINFOTECH | Typical Web Agency | In-House Hire |
|---|---|---|---|
| Website + hosting + IT support | ✓ one invoice | separate vendors | separate vendors |
| Ongoing engineering after launch | ✓ included | billed hourly | ✓ if staffed |
| Security patching & monitoring | ✓ included | usually a paid add-on | ✓ if staffed |
| Response when something breaks | ✓ SLA-backed, as fast as 24h | "get on the calendar" | immediate, but one point of failure |
| Vendors you have to coordinate | ✓ just us | host, developer & IT, separately | none, but capped by one hire's skillset |
| Contract flexibility | ✓ 12-mo term, then month-to-month | re-scope & re-quote every project | ongoing salary + benefits commitment |
| Accessibility-conscious development | ✓ included from Essential | often a separate $1,500–$5,000+ audit | rarely prioritized, no dedicated expertise |
| Fixed monthly cost | ✓ | lump sum + hourly | salary + benefits |
| Typical monthly cost (CAD) | $399–$1,499+ | $150–$200/hr as needed | $4,500+ salary |
| Estimated monthly savings vs. an in-house hire | $3,800+ CAD saved | — | — |
Savings estimate compares the Growth tier ($699/mo) to a $4,500/mo in-house hire — the actual gap is wider on Essential and narrower on Enterprise.
Three tiers. Zero fine print.
- ✓ Custom website, mobile-optimized
- ✓ Managed hosting, SSL & DNS
- ✓ Monthly backups
- ✓ Security monitoring
- ✓ Basic SEO & Google Business setup
- ✓ Contact forms
- ✓ Email helpdesk (ticketed)
- ✓ Accessibility-conscious build (WCAG-aware)
- ✓ Everything in Essential
- ✓ Lead-gen optimization
- ✓ Blog / CMS
- ✓ Booking + CRM integrations
- ✓ Email automation & AI chatbot
- ✓ Analytics dashboard + monthly report
- ✓ Priority support
- ✓ Everything in Growth
- ✓ Custom web apps & client portals
- ✓ Dashboards & API integrations
- ✓ Payments & multi-location support
- ✓ Quarterly strategy sessions
- ✓ Dedicated account manager
Free website build with a 12-month minimum term, billed every 30 days in CAD plus applicable taxes. Converts to month-to-month after 12 months. Full terms.
Before you ask in the form
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Tell us what you're building and what tier fits. We reply from a human, not a ticket queue.